These are some frequently asked questions that may be helpful to you:

WHAT IS DUCT CLEANING?
According to the Environmental Protection Agency, duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

WHY IS IT IMPORTANT TO CLEAN MY AIR DUCTS?
The EPA says if not properly installed, maintained, and operated, components of forced air systems may become contaminated with particles of dust, pollen or other debris. When moisture is present, the potential for microbiological growth, mold, increases and spores from such growth may be released into the home’s living space. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

SHOULD YOU APPLY A CHEMICAL BIOCIDE TO KILL MOULD?
Chemical biocides, designed to kill microbiological contaminants, can be applied to the inside of the duct-work and to other system components in an attempt to treat mold. These practices have yet to be fully researched and you should be fully informed before deciding to permit the use of biocides or chemical treatments in your air ducts. Biocides should only be applied after the system has been properly cleaned of all visible dust or debris.

CAN AIR DUCT CLEANING BE DETRIMENTAL?
The EPA claims that no evidence suggests that such cleaning would be detrimental, provided that it is done properly. One may consider having their air ducts cleaned simply because it seems logical that air ducts will get dirty over time, and should occasionally be cleaned.

WHAT IF I USED AN UNQUALIFIED AIR DUCT CLEANER?
If a service provider fails to follow proper duct cleaning procedures, duct cleaning can cause indoor air problems. For example, an inadequate vacuum collection system can release more dust, dirt, and other contaminants than if you had left the ducts alone. A careless or inadequately trained service provider can damage your ducts or heating and cooling system, possibly increasing your heating and air conditioning costs or forcing you to undertake difficult and costly repairs or replacements.

We are only 1 of 42 duct cleaning companies in Ontario that are certified by the National Air Duct Cleaners Association and have undergone extensive training to ensure we follow the proper protocols and methods mandated unto us to ensure you receive the service that your family deserves.

Every technician we send to your home holds their own VMT, ASCS & VSMR certification from NADCA.

We also have CVI (Certified Ventilation Inspectors) on staff that can also assess every HVAC system in every residential, commercial and industrial setting.

We take our work very seriously and will always ensure we’re in the forefront of new and emerging technologies to deliver you the best possible service.

Here’s a great article on what could happen to you and your neighbors if you choose an unqualified air duct cleaning contractor to perform this service in your home:

 WHEN SHOULD I CONSIDER HAVING MY AIR DUCTS CLEANED?

There are several “checks” one can undertake to determine whether air duct cleaning is needed:

* Presence of mold growth inside sheet metal ducts or on other components of the heating and cooling system.

* Ducts are infested with vermin, e.g. (rodents or insects)

* Ducts are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.

Consider the following additional reasons why you may want to have your ducts cleaned:

1. Occupants with allergies or asthma who might benefit from a reduction in the amount indoor contaminants found in your home’s HVAC system.

2. Occupants with pets or other animals (pet/animal dander)

3. Occupants that smoke

4. Occupants that have any renovations (sawdust from new hardwood floors, drywall dust from sanding etc)

5. There is an abundance of occupants living in the home (dead skin cells, hairs etc)

6. There is an overabundance of mature tress and weeds (pollen, dead insects etc)

7. There are cold returns on the floor instead of the wall (it’s easier for dirt/debris to enter into grilles that you walk on)

8. You are a new home owner (construction debris etc)

9. In your home’s history, there has never been any duct cleaning performed before

Remember, the HVAC system of your home are the lungs of your home.  They supply air and then return air back into your environment.  It’s important to keep these pathways clean, otherwise whatever may be in there are bound to be recycled back into your living space.

WHAT IS THE DIFFERENCE BETWEEN AIR DUCT AND VENT CLEANING?
There are some companies that characterize themselves as air duct cleaners, yet the services they provide are limited to “vent cleaning.” Rather than use compressed air and air agitators to clean the return and supply duct lines, in conjunction with cleaning inside the air vents, these companies will simply remove the grills/vents and clean inside the vents with a basic vacuum. This is an improper way to clean ducts and is not mandated by the National Air Duct Cleaners Association. Without targetting the dirt/dust/debris that has built up on the walls of the return and supply duct lines with compressed air, the duct system is not truly clean.

If you still have any questions, please call us and we’d be happy to discuss.